Frequently Asked Questions

When you make an appointment, know that:

  • We sweep chimneys and service gas fireplaces all year long. April – August is the best time for annual maintenance and repairs.
  • From October through January, Louisiana Fireplace could be booked up 4-6 weeks out.
  • As a courtesy, we will remind you of the appointment by a call or at text at least 24 hours before your appointment.
  • Louisiana Fireplace technicians will arrive within two hours of the approximate appointment time.
  • If you have a woodburning fireplace, please do not light a fire for about 36 hours before we are scheduled to come. We need it cold to sweep and service it.
  • We cannot tell you if your fireplace is functional until we see it in person. The only way to know if the fireplace is functional is to schedule a certified sweep to inspect it annually. If you do not use your chimney/fireplace each year, we recommend an inspection before you burn again.

Frequently Asked Questions

Our Chimney Sweeps are CSIA Certified. That means that our sweeps are trained by the Pros to be a Pro. We also love our fireplaces. Sitting near the fire in our homes is relaxing. It is our happy place. It is our desire that you love and enjoy your fireplace too.

With all the charm and warmth that a fireplace* can bring, it also needs regular attention and maintenance. Louisiana Fireplace wants to help you understand what your fireplace needs so that you can enjoy it for many years to come.

*For the purposes of the FAQ below, all open fireplaces with or without doors, prefabricated fireplaces, inserts, and stoves that burn wood are referred to as a fireplace. Pipe chimneys and brick chimneys are referred to as chimneys.

Is Your Fireplace Smoking?

1. Sweep Fireplace
Have the fireplace swept by a CSIA certified Chimney Sweep. Clean chimneys draft better. A chimney sweep inspects and ensures there are no obstructions in the chimney (which can cause smoke issues). Louisiana
Fireplace has the only CSIA Sweeps in the Cenla area. To find a CSIA sweep in your area go to


2. Build the fire at the back of the fireplace.


3. Start your fire using the “top-down” method.
See tips here


4. Grate Size – are you using the proper size grate in your fireplace?

Masonry Fireplace: Your grates should be approximately 2/3 the size of the fireplace.

Zero Clearance: Preferably, use the grate that came with the factory-built fireplace when it was installed. If you can no longer replace the original style, use a grate designed for style and size fireplace.

Using an oversized grate can push the fire too far forward. The prongs of the grate can push smoke out of your fireplace.


5. Wind Direction

If the fireplace seems prone to smoke when the wind blows from a certain direction, open a window facing that direction to level out the air pressures.

For example, the fireplace smokes more when the wind blows from the north, crack a window on the north side of your home.


6. Firewood

Only use seasoned firewood that has a moisture content of 20% or less. You can check this by splitting a piece of your firewood and checking with a moisture meter on the split section.


7. Don’t Overload

Build hotter fires and use smaller pieces of firewood. Do not overload the firebox but get a good bed of coals burning. Add 1-2 pieces of wood at a time, allowing them to burn down before adding more.


8. No Fans or “can” lights

Refrain from using any fans inside the house while using the fireplace (Central Air Conditioners, Stove Vents, Clothes Dryer, Bathroom Vents, etc.). Also, having “can” lights turned on, in the same room as the fireplace, can also
draw smoke out of the fireplace.


9. End of burn

If the fireplace starts smoking toward the end of the burn, when the chimney is cooling either run your lit log lighter pipe for a few moments, add smaller kindling, or use smaller pieces of well-seasoned wood to increase the heat
and help the draft.